INFORMS Conference on Information Systems and Technology (CIST 2020)

Complete Program

 

To attend the conference, please go to INFORM Annual Meeting and click on “Enter Virtual Lobby”. You will need to log in with your INFORMS credentials.

 

Click each session title to download corresponding papers. Click here for Sunday. Papers with asterisks (*) are nominees for the Best Paper Awards
Registered attendees will receive an email from CIST which contains the login info for the  conference program with Zoom links (for security purposes)

At least one author should be present during the allocated time for that paper.

 

 

 

 

 

 

 

 

Time Zones

Saturday - 11/7/2020

HK

DE

CA

DC

Track 1

Track 2

Track 3

Track 4

21:00

14:00

5:00

8:00

Technical Check

Technical Check

Technical Check

Technical Check

21:15

14:15

5:15

8:15

 

 

 

 

Click links on each session title to download corresponding papers.

Session 1 (start times)

Marketing Analytics - 1

IT Applications

AI & Machine Learning - 1

Crowdsourcing 1

21:30

14:30

5:30

8:30

218 Kyungmin Park and Stephanie Lee Verbal and Nonverbal Determinants of Helpfulness of Product Review Videos on YouTube

204 Nikhil George, Siddhartha Sharma and Rahul Telang Quantity and Quality in a Video On Demand Service

207 Mengxia Zhang, Tianshu Sun and Lan Luo Consumer and AI Co-creation: When and Why Can Humans Improve AI Creation?

203 Jingbo Hou, Pei-Yu Chen and Bin Gu Does Solution Sharing and Remixing Lead to Better Outcomes? An Empirical Investigation in Online Crowdsourcing Contests

21:45

14:45

5:45

8:45

214 Lin Hao and Subodha Kumar Benefit of Consumer Showrooming for a Physical Retailer: A Distribution Channel Perspective

129 Kyungmin Choi, Jaeung Sim, Daegon Cho and Sang Pil Han The Battle of Video Distribution Channels: How Do Engagement Graphs on Video-On-Demand Drive Live-Streamed Video Demand?

187 Jonathan Hersh, Selina Carter, Marcelo Ismael Carrillo Estevez, Alexis Estevez and Jose Pablo Riba Zamora Do Managers Trust Algorithms for High-Stakes Decisions? A Machine Learning Decision Support Tool for Estimating Delays in Multi-Million Dollar Loans

* 196 Xue Guo, Aaron Cheng and Paul Pavlou Skill-Biased Technical Change Again? Estimating the Effect of TaskRabbit on Local Employment in the Housekeeping Industry

21:00

15:00

6:00

9:00

213 Angela Choi, Chad Ho and Kihwan Nam Straight-up or Made-up? The Impact of Bare-Face Exposure on Cosmetics Sales in Influencer Marketing

198 Sarah Bana, Erik Brynjolfsson, Sebastian Steffen, Wang Jin and Xiupeng Wang Investment in Cybersecurity Talent: Evidence from Firms" Responses to Data Breaches

160 Zhaoqi Cheng, Dokyun Lee and Prasanna Tambe Can AI Innovate? An Interpretable Generative Model for Patents

175 Hongchang Wang, Benjamin Williams, Karen Xie and Wei Chen Quality Differentiation and Matching Efficiency in Peer-to-peer Markets: Evidence from Airbnb

22:15

15:15

6:15

9:15

206 Alex P. Miller and Kartik Hosanagar A generic framework for estimating optimal discount targeting policies using e-commerce experiments

67 Ali Ahmed, Brian Lee and Amit Deokar Organizational Learning Process on Bug-Bounty Platforms: The Role of Firm Experience and the Diversity of Hackers

137 Jooyoung Kim, Nohyoon Seong and Nam Better than Humans? AI challenge in Creative Tasks: Randomized Field Experiment on AI Recommender Systems

169 Ayush Sengupta, Shu He and Xinxin Li Book-or-Drive: The impact of Ridesharing on the Automobile Industry

22:30

15:30

6:30

9:30

199 Zhu Wangsheng, Shaojie Tang and Vijay Mookerjee Optimal Information Selling Mechanism Considering the Ad Selection Behavior of Advertisers

40 Moksh Matta, Rajesh Vijayaraghavan, Nilesh Saraf and Hasan Cavusoglu Effects of Internal Control Weakness Disclosures on IT Investments: An Institutional and Agency Perspective

134 Taewoo Kim, Li Jiang and Adam Duhachek Do You Mind if I Ask You a Personal Question? How Artificial Intelligence (AI) Agents Alter Consumer Self-Disclosure

151 Chenglong Zhang, Jianqing Chen and Srinivasan Raghunathan When Sharing Economy Meets Traditional Business: Coopetition between Ride-Sharing Platforms and Car-Rental Firms

22:45

15:45

6:45

9:45

205 Mingrui Zhang and Lin Hao Frenemies in Retail Markets: Brick-and-Mortar Retailer'sPartnership with Online Retail Platforms on Consumer Returns

7 Inmyung Choi, Alain Pinsonneault and Kunsoo Han How to orchestrate IT resources? Conformity vs. differentiation perspective

128 Georgios Petropoulos Optimal Algorithmic Pricing for interruptible goods

148 Seonjun Kang, Xiaojin Liu, Yeongin Kim and Victoria Yoon Can Bots Help Create Knowledge? The Effects of Bot Intervention in Online Knowledge Collaboration

23:00

16:00

7:00

10:00

190 Chen Liang, Ji Wu and Xinxin Li Do "Likes" in a Brand Community Make You Buy Less?

32 Mitchell Zamoff, Brad Greenwood and Gordon Burtch Who Watches the Watchmen: Evidence for the Effect of Body-Worn Cameras on New York City Policing

123 Kihwan Nam, Hyelin Oh, Wonseok Oh and Nohyoon Seong A "Falsely-Framed" Choice: A Randomized Field Experiment on the Attraction Effects in Recommender Systems

144 Yossiri Adulyasak, Warut Khern-Am-Nuai, Jitsama Tanlamai and Changseung Yoo Haters Gonna Hate? How Removing Downvote Option Impacts Discussion Culture in an Online Forum

Panel (Joint with INFORMS Data Science workshop): Technology and Balance in the Time of COVID-19
10:30 - 11:30 EST

Panelists 

 Ritu Agarwal - Interim Dean, Distinguished University Professor, Robert H. Smith Dean's Chair of Information Systems, and Co-Director of CHIDS in the RHS School of Business at the University of Maryland 

Yael Grushka-Cockayne - Senior Associate Dean for Professional Degree Programs, and Altec Styslinger Foundation Bicentennial Chaired Professor in Business Administration in the Darden School of Business at the University of Virginia 

 Vijay Mahajan - John P. Harbin Centennial Chair in Business, Professor of Marketing, McCombs School of Business, the University of Texas at Austin 

 Jason Williamson - Vice President of Oracle for Startups and Oracle for Research, and Member of the Board of Visitors at North Carolina Central University's School of Business

Session 2 (start times)

Marketing Analytics - 2

Social Media & Privacy

AI & Machine Learning - 2

Crowdsourcing - 2

1:30

18:30

9:30

12:30

180 Yuanchen Li, Lauren X. Xiaoyuan and Susan Lu Do Yelp Reviews Influence Consumer Choice in the Presence of Government Ratings? Evidence from U.S. Nursing Homes

36 Samuel Bond, Dezhi Yin and Lin Jiang Emotional Contagion in Social Media

111 Yipu Deng, Jinyang Zheng, Liqiang Huang and Karthik Kannan Let Artificial Intelligence Be Your Shelf Watchdog: The Impact of AI-powered Shelf Monitoring on Product Sales

136 Gorkem Turgut Ozer, Brad Greenwood, Anand Gopal and Duygu Dagli Noisebnb: An Empirical Analysis of Home Sharing Platforms and Noise Complaints

01:45

18:45

9:45

12:45

146 Yoonseock Son and Angela Choi Do Superstars Always Shine? The Economic Impact of Influencer Marketing and Online Consumer Reviews

39 Yifan Yu, Shan Huang and Yuchen Liu Emotions in Online Content Diffusion

105 Mikhail Lysyakov and Siva Viswanathan Competing with AI: An Empirical Investigation of Users" Successful Responses to the Introduction of an AI System in a Crowd-sourcing Platform

135 Christina Jeong, Jason Chan and Yue Guo The Role of Workgroups on User Participation on Enterprise Social Media

2:00

19:00

10:00

13:00

* 119 Wei Zhou, Mingfeng Lin, Mo Xiao and Zidong Wang Exploitation and Exploration: The Value of Improving Search Precision on E-commerce Platforms

6 Emaad Manzoor, George Chen, Dokyun Lee and Michael Smith Influence via Ethos: On the Persuasive Power of Reputation in Deliberation Online

97 Ziru Li, Raghu Santanam, Peiyu Chen, Zhan Shi and Preethika Sainam A Data-Analytical Approach for Inferring App Relationship Network and its Application in Predicting Future Performance of Apps

121 Peng Wang, Haozhao Zhang and Zhe Zhang Single versus signal-based wage policy for ride-sharing platforms

2:15

19:15

10:15

13:15

117 Pan Li and Alexander Tuzhilin Will Unexpectedness Help Recommendations and When: Evidence from A Large-Scale Online Controlled Experiment

96 Liangfei Qiu, Arunima Chhikara and Asoo Vakharia Multi-Dimensional Observational Learning in Social Networks: Theory and Experimental Evidence

93 Erik Brynjolfsson, Wang Jin and Kristina McElheran Predictive Analytics, Organizational Complements, and the Effect on Productivity

109 Weilong Wang, Jinyang Zheng, Karthik Kannan and Fei Ren More Profit or More Fairness or Both? A Dynamic Structural Model in a TransportationNetwork

2:30

19:30

10:30

13:30

91 Zhanfei Lei, Dezhi Yin and Han Zhang Disentangling the Persuasive Impacts of Review Accessibility and Diagnosticity: An Experimental Investigation

94 Cameron Kormylo and Idris Adjerid Sign In and Stay a While: Choice Architecture and Users" Choice to Log Out

15 Chenshuo Sun, Zijun Shi, Xiao Liu, Anindya Ghose, Xueying Li and Feiyu Xiong The Effect of Voice AI on Consumer Purchase and Search Behavior

114 David Holtz, Ruben Lobel, Inessa Liskovich and Sinan Aral Reducing Bias from Inference in Online Marketplace Pricing Experiments

2:45

19:45

10:45

13:45

89 Alexander Kupfer, Christoph Rohde and Steffen Zimmermann Explaining Reviewing Effort: Existing Reviews as Potential Driver

57 Qiaochu Wang, Yan Huang and Param Vir Singh Privacy Discrimination under GDPR

61 Antino Kim, Mochen Yang and Jingjing Zhang When Algorithms Err: Differential Impact of Early vs. Late Errors on Users' Reliance on Algorithms

 

Session 3 (start times)

Marketing Analytics- 3

Methods and Auctions

AI & Machine Learning - 3

Crowdsourcing - 3

3:15

20:15

11:15

14:15

92 Xiang Hui, Meng Liu and Tat Chan Targeted Incentives, Broad Impact: Evidence from A Large Online Marketplace

159 Huong May Truong, Alok Gupta, Wolfgang Ketter and Eric Van Heck Buyers Strategic Choices and Behaviors in B2B Multichannel Auction Markets

78 Meizi Zhou, Yicheng Song, Zhuoxin Allen Li and Chunmian Ge Short-Lived Item Recommendation

* 81 Sanjeev Dewan, Jooho Kim and Tingting Nian Impact of Quality-Tiering in a Sharing Economy Platform: Evidence from Airbnb

3:30

20:30

11:30

14:30

100 Yeongin Kim, Seokjun Youn, Kyung Sung Jung and Young Kwark Thanks, But No Thanks: Does Information Sharing Enforcement Come to Fruition in the Marketplace?

* 76 Martin Bichler, Paul Milgrom and Gregor Schwarz Taming the Communication and Computation Complexity of Combinatorial Auctions: The FUEL Bid Language

72 Xiaoping Liu and Xiaobai Li Finding Significant Features from Text Data for Empirical Research

10 Nina Huang, Yumei He, Xingchen Xu and Yili Hong Designing Demand Information Disclosure in the Presence of Capacity Constraints: A Large-Scale Randomized Field Experiment on a Matching Platform

3:45

20:45

11:45

14:45

55 Dimitrios Tsekouras, Dominik Gutt and Irina Heimbach The Rise of Robo-Reviews - The Effects of Chatbot-Mediated Review Elicitation on Online Reviews

141 Yan Leng and Drew Dimmery Calibration of Heterogeneous Treatment effects

88 Pan Li and Alexander Tuzhilin Dual Learning for Cross-Domain Recommendations: Improving Efficiency and Effectiveness of Recommender Systems

44 Haibing Gao, Subodha Kumar, Yinliang Ricky Tan and Huazhong Zhao Socialize More, Pay Less: Randomized Field Experiments on Social Pricing

4:00

21:00

12:00

15:00

59 Jisu Cao and Sha Yang Understanding the Impact of Consumer Reviews on Demand under Negotiated Pricing

130 Ruiyun Xu, Hailiang Chen and J. Leon Zhao Measuring Social Proximity via Knowledge Graph Embedding

 

 

 

Time Zones

Sunday - 11/8/2020

HK

DE

CA

DC

Track 1

Track 2

Track 3

Track 4

21:00

14:00

5:00

8:00

Technical Check

Technical Check

Technical Check

Technical Check

21:15

14:15

5:15

8:15

 

 

 

 

Click links on each session title to download corresponding papers.

Session 1 (presentation start times)

Marketing Analytics 4

Healthcare & COVID 1

Platforms, Competition & Labor 1

Fintech & Innovation 1

21:30

14:30

5:30

8:30

74 Jingxuan Geng, Amit Mehra and Subodha Kumar Should Multichannel Retailers Replace Stores with Showrooms?

215 Jianing Ding, Karthik Kannan and Susan. F Lu What Can Online Personal Statements Tell Us? Insights about Physicians" Personality Traits and Their Medical Performance

115 Chunmian Ge, Khim Yong Goh and Sunil Mithas How Do STEM Degrees Influence Geographic, Industry, Occupation, and Upward Mobility of IT Workers?

170 Ye Liu and Mingwen Yang Someone is Mimicking You: Investigating Copycats on Social Trading Platforms

21:45

14:45

5:45

8:45

87 Alexander Kupfer, Ronald Maier and Steffen Zimmermann Bought at first sight? The effects of featured consumer reviews.

192 Sezgin Ayabakan, Indranil Bardhan and Rajiv Banker Rich Getting Richer? Learning and Selection Effects on the Performance of Accountable Care Organizations and the Role of Health IT

133 Gorkem Turgut Ozer, Anand Gopal and Sirkka Jarvenpaa Diversified vs. specialized variety: On the tradeoff between the ways professional logic is enacted in digital platforms for creative products

193 Zibo Liu and Weijia You The Peril of Free Ridiculous Sampling in Crowdfunding Market

22:00

15:00

6:00

9:00

8 Elina Hwang, Leela Nageswaran and Soo-Haeng Cho Value of Online-Offline Return Partnership to Offline Retailers

191 Tongxin Zhou, Yingfei Wang and Lucy Yan A Novel Design for Healthcare Recommendations in Online Healthcare Platforms

103 Chewei Liu, Weiguang Wang, Guodong Gao and Ritu Agarwal The Virtualization of Large Social Events: Effects on Platform Users

* 164 Yu Kan, Yifan Yu and Yang Jiang Atypicality Innovation and Crowdfunding Project Performance

22:15

15:15

6:15

9:15

16 Xiang Shawn Wan, Anuj Kumar and Xitong Li Retargeted versus Generic Product Recommendations: When is it Valuable to Give Retargeted Recommendations?

* 210 Yao Li, Lauren Lu, Susan Lu and Jian Chen The Value of Health IT Interoperability: Evidence from Interhospital Transfer of Heart Attack Patients

86 Deepika Jain, Sreelata Jonnalagedda and Subodha Kumar Analysis of Competition from New Entrants in Subscription Markets

163 Tong Wang, Junho Yoon and Fujie Jin What Drives Prosocial Crowdfunding: Herding or Diffusion of Responsibility

22:30

15:30

6:30

9:30

17 Jitsama Tanlamai, Warut Khern-Am-Nuai and Yossiri Adulyasak Arbitrage Opportunities Predictions in Retail Markets and the Role of User-Generated Content

122 Fang Wan Does telemedicine worth the effort? A study on thethe impact of effort cost on healthcare platform withheterogeneous preferences

77 David Holtz, Ben Carterette, Praveen Chandar, Zahra Nazari, Henriette Cramer and Sinan Aral The Engagement-Diversity Connection: Evidence from a Field Experiment on Spotify

162 Jiayu Yao and Mingfeng Lin Informational Value of Investment Behavior Heterogeneity: Evidence from Online Debt Crowdfunding

22:45

15:45

6:45

9:45

27 Zhenbin Yan, Uttara Madurai Ananthakrishnan and Yingfei Wang How Do Different Types of Merchant Pictures Affect Online Market Performance? Investigating from the Picture Content and Composition Perspective

* 185 Atiye Cansu Erol, Lorin M. Hitt and Prasanna Tambe Does EMR Adoption by Nursing Homes Decrease Hospitalization Costs?

157 Amandeep Singh, Jiding Zhang and Senthil Veeraraghavan Fulfillment by Platform: Antitrust and Upstream Market Power

154 Jiaying Deng, Mingwen Yang and Matthias Pelster Communication brings money: The impact of communication on network formation in social trading

23:00

16:00

7:00

10:00

37 Zhenbin Yan and Zixuan Meng Understanding the Impact of Virtual Reality on Sales: Empirical Evidence from an Online Real Estate Platform

125 Nakyung Kyung, Hyeokkoo Eric Kwon and Ravichandran Ravi Walk for Whom? The Effectiveness of Egoistic and Philanthropic Incentive Designs for Mobile Health Interventions

68 Haozhao Zhang, Zhe Zhang, Zhiqiang Zheng and Varghese Jacob An Agent-Based Approach for Building a Decentralized Platform in the Sharing Economy

150 Anurag Garg and Subhajyoti Bandyopadhyay Beauty Contest and Social Value of Fintech: An Economic Analysis

Session 2 (presentation start times)

Marketing Analytics - 5

Healthcare + COVID 2

Platforms, Competition, & Labor 2

Fintech & Innovation 2

23:30

16:30

7:30

10:30

42 Heeseung Andrew Lee, Anindya Ghose, Wonseok Oh and Kihwan Nam The Economics of Nudges and Sludges: Randomized Field Experiments on the Evaluation of Behavior-Influencing Mechanisms in E-Commerce

124 Tianjian Guo, Indranil Bardhan and Ying Ding Predicting ICU Length of Stay Using Artificial Intelligence

172 Sirui Wang and Prasanna Tambe Technology adoption and job design

120 Sailendra Mishra, Zhiqiang Zheng and Zhe Zhang Decentralized Governance and Collusion: An Empirical Examination of a Blockchain Platform

23:45

16:45

7:45

10:45

80 Aditya Vedantam, Emre Demirezen and Subodha Kumar Trade-In or Sell in My P2P Marketplace: A Game Theoretic Analysis of Profit and Environmental Impact

98 Anton Ivanov, Zhasmina Tacheva and Michael Shaw The Effects of Linguistic Behavior in Online Health Communities on Compliance

173 Lindsey Raymond Hiring as Exploration

90 Anqi Angie Wu, Aravinda Garimella and Ramanath Subramanyam Could Government Measures Crowd Out Grassroots Philanthropy? Empirical Evidence from an Education Crowdfunding Platform

0:00

17:00

8:00

11:00

71 Chenshuo Sun, Anindya Ghose, Xueming Luo and Panagiotis Adamopoulos An Interpretable Approach to Predicting Consumer Activity with Omnichannel Data

64 Saeede Eftekhari, Niam Yaraghi, Ram Gopal and Ram Ramesh Consideration Set-induced Utility Choice Model for Physicians' Referral Decisions

104 Yang Gao, Huaxia Rui and Shujing Sun The Value of Humanization in Customer Service

84 Euro Bae, Jaywon Lee and Daegon Cho You Are Happy If We Are Happy: Empirical Evidence on Tokenomics from an ICO Platform

0:15

17:15

8:15

11:15

47 Yi Gao, Subodha Kumar and Dengpan Liu Economics of Blockchain Technology Adoption in Digital Advertising

31 Qili Wang, Liangfei Qiu and Wei Xu Impact of Informal Payments on Doctor Engagement in Online Health Community: An Empirical Investigation Using Generalized Synthetic Control

43 Zenan Chen and Soumya Sen Two-sided Platform Pricing & Integration, First-party and Third-party Content Creation

178 Yu-Wei Lin, Shiyu Yang, Aravinda Garimella and Michael J. Shaw Past, Present, and Future Focus in Entrepreneurial Narratives: How Does Language Temporal Structure Influence Fundraising Performance?

0:30

17:30

8:30

11:30

83 Xiang Hui, Zekun Liu and Weiqing Zhang From High Bar to Uneven Bars: Three-Tier Certification and Seller Dynamics

131 Brian Rongqing Han, Tianshu Sun, Leon Yang Chu and Lixia Wu The Impact of COVID-19 Pandemic and Containment Policies on E-commerce: Evidence from Alibaba in China

49 Insung Hwang and Kunsoo Han Does Information Technology Increase Specialization of Labor? An Empirical Analysis

181 Vasundhara Sharma, Ashish Agarwal and Anitesh Barua Cryptocurrencies: Spillover Effects of Open Innovation

0:45

17:45

8:45

11:45

102 Xiexin Liu and Johannes Ledolter Latent Dirichlet Allocation with Neighborhood Information - an Application to Market Basket Analysis

* 56 Bo Bian, Jingjing Li, Ting Xu and Natasha Foutz Individualism during Crises: Big Data Analytics of Collective Actions and Policy Compliance amid COVID-19

194 Xiaofeng Liu and Zhe Zhang Does Amazon's Growth Also Benefit Its Competitors? Analyzing Spillovers from the Adoption of Amazon Prime

12 Yu-Kai Lin and Likoebe Maruping Open Source Collaboration in Digital Ventures

1:00

18:00

9:00

12:00

174 Elia Rho, Dongwon Lee, Jiye Baek and Kai-Lung Hui An Impact of Mobile Application Unbundling on User Engagements

13 Babu Veeresh Thummadi Disruptions in Open Source Platforms: A Natural Experiment with COVID-19 Pandemic

165 Hemant Bhargava Advertising-driven Platform Ecosystems: Content Sourcing and Revenue Sharing

38 Yu-Kai Lin and Arun Rai Restricting the Scope of Software Patent Protection: Beneficial Evidence of Alice

 

 

 

 

 

 

 

 

Awards Ceremony
12:45 - 14:05 EST

ISS Business Meeting
14:15 - 15:15 EST

 

== Conference Concludes==